Introduction

Ryan Companies is pleased to announce that the AdvantageHealth at City Center Fitness Center will be re-opening for use on June 15th. This document provides communications and instructions on how Property Management, fitness staff and tenants can work together to ensure a safe and comfortable experience. Please read the following information before returning to the fitness center. We are looking forward to seeing you again!

 

Fitness Center Hours and Capacity

All open hours of the fitness center will now be staffed to ensure the safety and security of the members during this time. The fitness center will remain open from 6:00am – 7:00pm Monday through Thursday, and 6:00am – 6:00pm on Friday. The fitness center will CLOSE daily from 9:00am – 10:00am and 2:00pm – 3:00pm for deep cleaning; members will not be allowed access during this time. Occupancy in the fitness center will be limited to a maximum of 12 members at one time. Fitness staff will monitor access at the front entrance and will ask members to return at a later time if the maximum occupancy has been reached.

Member Guidelines

To prevent the spread of illness members are required to be in good health prior to entry into the fitness center. Additionally, members will be encouraged to:

  • Read all of the policies listed here as well as all signs posted in the Fitness Center

  • Contact the Program Manager (Jackie - jmontpetit@advantagehealth.com) with any questions

  • Pre-plan their workout prior to entering the fitness center

  • Avoid lingering in the fitness center to avoid unnecessary exposure

  • Limit items touched in the facility to only the items needed

  • Wipe down all equipment before AND after use

  • Use weights that you can comfortably lift without use of a spotter

Members will not be permitted to:

  • Share equipment without cleaning between each use

  • Spot one another

  • Do circuit style workouts that require the use of more than one machine or piece of equipment at a time

  • "Work in" on a machine between sets of another member

Entry Spaces

Hand sanitizer will be provided to members upon entering and exiting the facility. We will also post screening questions at the door to ensure proper precautions are taken upon entry.

 

Communication

To ensure all members are knowledgeable of all new fitness center policies, AdvantageHealth will communicate fitness center policies through member emails, social media, website, and posts throughout the fitness center.

 

Group Exercise Studio

To allow staff to maintain a headcount of the facility, no in-person group exercise classes will be held and the group exercise studio will remain closed. All equipment with soft surfaces such as floor mats and rubber handles will be removed from use.

Cardio and Strength Equipment

Alternating pieces of cardio equipment will be blocked off to allow distancing between fitness center members. The strength equipment has been deemed an acceptable distance with the removal of one strength bench.

 

Locker Rooms and Towels

Towel service will unavailable until further notice, so be sure to bring your own towel if you require one. Locker room access will be available with a maximum occupancy of five. Shared amenities such as hairdryers, lotion, and mouthwash amenities will be removed from use. The drinking fountain will be closed, but the touch free water bottle filler will be open for use.

 

Personal Training Services

We are easing back into in-person personal training services at this time. We are taking steps to ensure that staff and clients can interact safely and from a distance. We will continue offering virtual options for the foreseeable future.

 

Fitness Staff Requirements

Staff will wear a face covering anytime they are in close contact with a member. Staff will be required to wash hands frequently throughout the day per CDC guidelines. Staff schedules will be created so that there is little or no overlap to reduce potential virus transmission among staff members. Staff will use disinfectant provided by the property to clean desk surface upon arrival, during their shift, and prior to leaving. To ensure safety compliance, staff were required to attend a COVID-19 training prior to returning to the fitness center. AdvantageHealth staff members will abide by the a specific COVID-19 policy in the event of becoming ill, or coming into contact with a confirmed case of COVID-19.

 

Fitness Center Use for Outdoor Activities

Members may use the fitness center to change and do their workout outdoors, however, they will be used towards the total headcount of the fitness center and locker rooms until they have removed their belongings from the locker room.

 

Fitness Center Airflow

Property will continuously maximize fresh-air and eliminate air re-circulation. Fans that blow air across members will be removed from use.

Cleaning Procedures

During Fitness Center Hours

The fitness center will close daily from 9:00am – 10:00am and 2:00pm – 3:00pm to allow custodial staff to provide a thorough cleaning of fitness equipment, locker rooms and common areas.

Outside Fitness Center Hours

The property will resume the evening cleaning schedule of the fitness center, locker rooms, and common areas.

 

Fitness and Wellness Programming

Fitness and wellness programming will be offered both virtually and in person to accommodate both tenant employees that are in the office and still working from home. Programs will be modified so that challenges or activities can be accomplished in various settings and with multiple equipment options. AdvantageHealth will listen for member feedback on programming ideas, content, and execution to best accommodate the needs and safety of all members.

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